Category: UPS News

A stolen package has been returned to a Fort Smith man after a United Parcel Service delivery man stole it, and police said it’s all caught on a doorbell camera.

Rudy Ledbetter received a notification that two packages had been delivered to his home by UPS, but when he opened his doorbell video surveillance app, he noticed the delivery man had taken a package with him.

In the surveillance video, the UPS workers sets both packages down, but comes back up with one of them. He then stuffs it into his pants, rings the doorbell and runs off.

Technology has made it easier than ever to buy gifts online and track the spoils of your spending spree as they make their way from retailers’ warehouses to your doorstep in time for the holidays.

But for all the talk of packages being delivered by drones, this year’s record-setting online sales still depend on humans to handle the last leg of the journey — people like Dave Knudsen, who will spend the final weeks of the year battling traffic and unpredictable Chicago weather, speed-walking up and down driveways and across lawns while lugging everything from T-shirts to TVs.

Bank draft goes missing and TD Canada Trust is in no rush to issue new one

An Ontario family is locked in a lengthy, three-way David vs. Goliaths battle after courier company UPS lost a bank draft worth more than $846,000 and TD Canada Trust — the bank that issued it — appears to be in no rush to issue a new one.

“It was a total surprise” Lorette Taylor told CBC News this week about the ordeal. “Never in my wildest imagination did I think something like this would happen.”

Taylor and her husband John say they’re at their wit’s ends trying to recover the money.

Unique pilot project will put UPS golf carts on city streets until Dec. 31

Residents of Golden soon will see United Parcel Service drivers delivering packages via golf cart instead of the big brown trucks the company is known for, providing some neighborhoods in the city needed relief from the crush of delivery vehicles that are ubiquitous in an age of heavy online shopping.

The City Council on Thursday night approved a resolution that will allow the UPS golf carts — with trailers attached — to roll through certain neighborhoods through the end of the year as part of a pilot project, possibly the first of its kind in Colorado.

United Parcel Service said on Tuesday some deliveries were being delayed because of a surge in holiday online shopping orders during the peak shipping period.

Atlanta-based UPS, which has made major investments to upgrade and expand its facilities, said it shifted more employees and other resources to certain markets in its network and expected to have the issue resolved by midweek.

“As a result of unprecedented shipping volumes in certain markets during cyber week, UPS has added one- or two-day time-in-transit on some deliveries,” the company said in a statement.