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20 Missed, OMS' fault
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<blockquote data-quote="bisongolfer" data-source="post: 87567" data-attributes="member: 206"><p>Actually, I do not feel that this guy is a slacker. His route should have about 90-100 stops, not 125 as was the case yesterday. When I said that it was another issue in itself, I was talking about the full-time sup who is in-charge of dispatching in the mornings. </p><p></p><p>Infact, I tend to get into some arguments with the full-time dispatch sup because of the way he over dispatches. For example, Monday there was a route which should normally have 85 stops which he dispatched out with 130. Numbers like that are almost impossible for me to workout without the calling in an additional driver, which is already a big no no. The dispatch sup tends to think that drivers will have to kick it up a notch and "git-r-done". I can see that maybe once or twice a week with about 10 more stops than normal. But if the route is a purely business route including p/us, you just can't add 25-35 more business stops, and expect him to get it done all before 5:00.</p><p></p><p>And after "sticking up for the drivers", I am told that I whine just like the drivers do and that I'm just blaming AM dispatch....well....hell yes I am. I can't create miracles and I try the best I can. I can usually get a lot done on the PM side because I try and help out the drivers, and because of that, I get more help and cooperation from them than any other full-time sup does. However I do feel like this driver ****** me hard. He sure as heck "showed us" and now I'm to blame because I didn't send out a confirmation ODS message. Which FYI, is not standard protocal, since over half of my communications occur over the phone, and not the DIAD.</p></blockquote><p></p>
[QUOTE="bisongolfer, post: 87567, member: 206"] Actually, I do not feel that this guy is a slacker. His route should have about 90-100 stops, not 125 as was the case yesterday. When I said that it was another issue in itself, I was talking about the full-time sup who is in-charge of dispatching in the mornings. Infact, I tend to get into some arguments with the full-time dispatch sup because of the way he over dispatches. For example, Monday there was a route which should normally have 85 stops which he dispatched out with 130. Numbers like that are almost impossible for me to workout without the calling in an additional driver, which is already a big no no. The dispatch sup tends to think that drivers will have to kick it up a notch and "git-r-done". I can see that maybe once or twice a week with about 10 more stops than normal. But if the route is a purely business route including p/us, you just can't add 25-35 more business stops, and expect him to get it done all before 5:00. And after "sticking up for the drivers", I am told that I whine just like the drivers do and that I'm just blaming AM dispatch....well....hell yes I am. I can't create miracles and I try the best I can. I can usually get a lot done on the PM side because I try and help out the drivers, and because of that, I get more help and cooperation from them than any other full-time sup does. However I do feel like this driver ****** me hard. He sure as heck "showed us" and now I'm to blame because I didn't send out a confirmation ODS message. Which FYI, is not standard protocal, since over half of my communications occur over the phone, and not the DIAD. [/QUOTE]
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20 Missed, OMS' fault
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