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20 Missed, OMS' fault
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<blockquote data-quote="sendagain" data-source="post: 87581" data-attributes="member: 1695"><p>Let's hope the guy actually made those pickups and wasn't sitting on his butt somewhere making his point. It seems to me that if he was told the stops were covered over the phone, he should have kept delivering. A lot of these problems could be handled if the company allowed the drivers to take their breaks at their discretion. I frequently was heavy on my business route, and worked through a lot of breaks to get my customers serviced properly. I couls always take those breaks later on before coming in. Making some rigid rule just to fend off lawsuits makes us a less effective company.</p></blockquote><p></p>
[QUOTE="sendagain, post: 87581, member: 1695"] Let's hope the guy actually made those pickups and wasn't sitting on his butt somewhere making his point. It seems to me that if he was told the stops were covered over the phone, he should have kept delivering. A lot of these problems could be handled if the company allowed the drivers to take their breaks at their discretion. I frequently was heavy on my business route, and worked through a lot of breaks to get my customers serviced properly. I couls always take those breaks later on before coming in. Making some rigid rule just to fend off lawsuits makes us a less effective company. [/QUOTE]
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20 Missed, OMS' fault
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