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Brown Cafe UPS Forum
UPS Partners
3 Regions, 20 Districts
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<blockquote data-quote="UpstateNYUPSer(Ret)" data-source="post: 667593" data-attributes="member: 12570"><p>You are putting way too much pressure on yourself in regard to sales leads. A successful sales lead is the result of an awareness of your surroundings and a solid relationship with your customer(s). For example, you are at ABC Warehouse delivering a bulk stop and notice 2 pallets of outbound FedEx Ground. As you are making the delivery engage the receiver in conversation about the pallets. When you are done either ODS the center with this information or fill out a lead card when you get off the road. It's that simple.</p><p> </p><p>I deliver to the book store on our local college campus. They send returns back on a feeder but have never used UPS. I sent an ODS and followed up with a lead card to try to get this volume (3100 lbs). We did not win the bid as our price point was not competitive (we were underbid by 1/2), which is out of my control, but my point is I submitted the lead, it was followed up on but we were not successful. This took less than 10 seconds with the ODS and less than a minute to fill out the lead card and two short chats with the BD folks to follow up and a chat with the book store manager to also follow up while delivering his stop.</p><p> </p><p>You sound a lot like myself in the way that you perform your job and am confident that you can add sales leads to your already efficient day with little or no effort on your part.</p></blockquote><p></p>
[QUOTE="UpstateNYUPSer(Ret), post: 667593, member: 12570"] You are putting way too much pressure on yourself in regard to sales leads. A successful sales lead is the result of an awareness of your surroundings and a solid relationship with your customer(s). For example, you are at ABC Warehouse delivering a bulk stop and notice 2 pallets of outbound FedEx Ground. As you are making the delivery engage the receiver in conversation about the pallets. When you are done either ODS the center with this information or fill out a lead card when you get off the road. It's that simple. I deliver to the book store on our local college campus. They send returns back on a feeder but have never used UPS. I sent an ODS and followed up with a lead card to try to get this volume (3100 lbs). We did not win the bid as our price point was not competitive (we were underbid by 1/2), which is out of my control, but my point is I submitted the lead, it was followed up on but we were not successful. This took less than 10 seconds with the ODS and less than a minute to fill out the lead card and two short chats with the BD folks to follow up and a chat with the book store manager to also follow up while delivering his stop. You sound a lot like myself in the way that you perform your job and am confident that you can add sales leads to your already efficient day with little or no effort on your part. [/QUOTE]
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