Recently, our station has been getting slammed with volume. There have also been a lot of vacations and sick calls, so we are understaffed, which is pretty much the norm. Yesterday, one of our drivers went out 30 stops over his 195 and somehow managed to get all of them off. He had to give his outbound to another driver and finally got back to the station around 1900, well over an hour after the CTV had departed. No Code 1's. Hooray. Today, they tried to OLCC him for not taking a lunch, despite numerous PowerPad messages to both dispatch and the station asking for help. He also called his manager on his cell phone and attempted to explain what was happening...twice. Both times he left a message, stating that he would continue delivering so he wouldn't have any non-attempts. No answer. No call-back. Management clearly knew he went out well over standard, and utterly failed to fulfill their end of the bargain, which was to provide help so this courier could get his break. They blow it, and then attempt to pin an OLCC on this guy to cover their sorry asses. This is so typical, and just one more reason we need a union. Do you really think they would even try an OLCC if we had a legitimate grievance procedure? This is the type of "reward" you can count on for going above and beyond at FedEx. What an effing joke.