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3rd resi attempt going bye bye...
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<blockquote data-quote="Ricochet1a" data-source="post: 1002877" data-attributes="member: 22880"><p>Regarding DEX3's... </p><p></p><p>All of this must be put under the context of DRA - that is the future of Express, whether you think it will work or not at this point in time. </p><p></p><p>If a piece comes in with a bad address, it will supposedly be flagged before it even goes down the belt (the ROADS label won't "assign" a route to the package, it will get a "0" and immediately go to the Office). Even before that, there will be employees coming in before the sorts doing address corrections (should be going on now in most stations). The address corrections will automatically update in ROADS, then when the sort starts, a correct routing label is applied to the package (and supposedly the Courier running the route will get a sheet informing them of the correct address to use for package). The whole goal is to ensure that NO packages are taken out by Couriers with bad addresses - none whatsoever. </p><p></p><p>I know you may be thinking this is fantasy, but Express has already cooked up a way to solve the potential issues which may arise by NOT having Couriers take out packages with bad addresses in the AM (waiting to get corrected info as they are on road...). </p><p></p><p>What they envision, are the PM routes taking out pieces which couldn't be corrected before the AM routes left the building, for delivery. With all the extra time the CSAs are going to have (since they won't be running back and forth to the cages retreiving packages for customers with door tags), they will spend that time getting corrections to bad addresses in the AM. The PM routes will have packages assigned to them, to get off presumably before they start their pickups. If need be, PM routes can be started a few minutes earlier than needed (compared to if they were just doing pickups), in order to get out address corrections and any potential missorts that arrived in the stations. </p><p></p><p>So the end goal, is to have DRA do all route balancing and routing, reduce Courier on-road time by eliminating "send-agains", reduce CSA hours by having customers go to Office to pick up their packages which couldn't be released and therefore boost Express' profitability by cutting hours and shifting work over to Office when possible. </p><p></p><p>Express has lost close to 10% of its volume compared to 4 years ago. It is about to shed another 10-15% of its volume with the ending of Express Saver service. It is going to trim Courier on-road time, by eventually ending the game of send-agains and merely "shifting of that volume" (term I've used before), to Office to hold and have customers go there instead of to the Express stations. Express is aiming to NOT send out packages with known bad addresses in the AM (getting out good info as the AM Couriers are on the road), but rather have the CSAs do research in the AM (holding the piece in the station), then having the PM routes take those pieces out for delivery at the beginning of their route. </p><p></p><p>I think you can see a pattern developing here.... Between the overall reduction in volume and gradual (and deliberate) shifting of "work" over to Office, hours for wage employees will gradually be reduced. Compared to 4 years ago, an AM route that took maybe 9 hours on average to run, will only take 7.5 hours to run after all of this is implemented (bye bye to overtime expense for Express). Then when the final bomb is dropped (shifting of delivery of 2nd day volume to Ground), the AM routes will only requre about 1 hours of sort time in the morning (no 2nd day to sort), and just over 4 hours of on-road time (PO and SO) - sounds like a part-time job to me. </p><p></p><p>If you are working as a full-time Courier, your "career" is squarely in the crosshairs of Memphis business planning and I don't see the Couriers doing anything about it.</p></blockquote><p></p>
[QUOTE="Ricochet1a, post: 1002877, member: 22880"] Regarding DEX3's... All of this must be put under the context of DRA - that is the future of Express, whether you think it will work or not at this point in time. If a piece comes in with a bad address, it will supposedly be flagged before it even goes down the belt (the ROADS label won't "assign" a route to the package, it will get a "0" and immediately go to the Office). Even before that, there will be employees coming in before the sorts doing address corrections (should be going on now in most stations). The address corrections will automatically update in ROADS, then when the sort starts, a correct routing label is applied to the package (and supposedly the Courier running the route will get a sheet informing them of the correct address to use for package). The whole goal is to ensure that NO packages are taken out by Couriers with bad addresses - none whatsoever. I know you may be thinking this is fantasy, but Express has already cooked up a way to solve the potential issues which may arise by NOT having Couriers take out packages with bad addresses in the AM (waiting to get corrected info as they are on road...). What they envision, are the PM routes taking out pieces which couldn't be corrected before the AM routes left the building, for delivery. With all the extra time the CSAs are going to have (since they won't be running back and forth to the cages retreiving packages for customers with door tags), they will spend that time getting corrections to bad addresses in the AM. The PM routes will have packages assigned to them, to get off presumably before they start their pickups. If need be, PM routes can be started a few minutes earlier than needed (compared to if they were just doing pickups), in order to get out address corrections and any potential missorts that arrived in the stations. So the end goal, is to have DRA do all route balancing and routing, reduce Courier on-road time by eliminating "send-agains", reduce CSA hours by having customers go to Office to pick up their packages which couldn't be released and therefore boost Express' profitability by cutting hours and shifting work over to Office when possible. Express has lost close to 10% of its volume compared to 4 years ago. It is about to shed another 10-15% of its volume with the ending of Express Saver service. It is going to trim Courier on-road time, by eventually ending the game of send-agains and merely "shifting of that volume" (term I've used before), to Office to hold and have customers go there instead of to the Express stations. Express is aiming to NOT send out packages with known bad addresses in the AM (getting out good info as the AM Couriers are on the road), but rather have the CSAs do research in the AM (holding the piece in the station), then having the PM routes take those pieces out for delivery at the beginning of their route. I think you can see a pattern developing here.... Between the overall reduction in volume and gradual (and deliberate) shifting of "work" over to Office, hours for wage employees will gradually be reduced. Compared to 4 years ago, an AM route that took maybe 9 hours on average to run, will only take 7.5 hours to run after all of this is implemented (bye bye to overtime expense for Express). Then when the final bomb is dropped (shifting of delivery of 2nd day volume to Ground), the AM routes will only requre about 1 hours of sort time in the morning (no 2nd day to sort), and just over 4 hours of on-road time (PO and SO) - sounds like a part-time job to me. If you are working as a full-time Courier, your "career" is squarely in the crosshairs of Memphis business planning and I don't see the Couriers doing anything about it. [/QUOTE]
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