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Brown Cafe UPS Forum
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99.3% effective .7% failure
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<blockquote data-quote="UpstateNYUPSer(Ret)" data-source="post: 981074" data-attributes="member: 12570"><p>EC's are "technically" not service failures so you may be right.</p><p></p><p>We don't even give full refunds for service failures anymore--they refund only the difference between the service level paid for and the one actually received.</p></blockquote><p></p>
[QUOTE="UpstateNYUPSer(Ret), post: 981074, member: 12570"] EC's are "technically" not service failures so you may be right. We don't even give full refunds for service failures anymore--they refund only the difference between the service level paid for and the one actually received. [/QUOTE]
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99.3% effective .7% failure
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