Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
A typical UPS issue as seen from the shipper
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="dannyboy" data-source="post: 586229" data-attributes="member: 484"><p>Kinda reminds me of several conversations I had with two different docs that were seeing my daughter.</p><p> </p><p>The first, everything was just fine. Never got bills from them. Went for an appointment, said they could not see her unless I paid the past due amount. I asked what past due amount, and why did they not send me a bill. </p><p> </p><p>They replied that they could not send out a bill with a positive balance. </p><p> </p><p>Say what??? The insurance company had paid them $490 dollars too much, so I had a positive balance. But they could not apply that balance to what I owed, and since the billing program could not bill me with a positive ballance.....</p><p> </p><p>So I asked, since we no longer had that insurance company, what they were going to do with it. They replied it was theirs until the insurance company requested it back. But they could not apply it to her account.</p><p> </p><p>Then yesterday, same thing. Cant see the doc unless you pay your bill from march. I was ready for this stupidity though. I asked, why would you send me this letter and the checks back for this bill saying I dont owe you any money, if I do actually owe you money. And this was in front of a crowded waiting room. Had their letter, on their letterhead, along with the checks they sent back in hand. </p><p> </p><p>Ah the stupid looks, priceless.</p><p> </p><p>So stuff happens in billing. </p><p> </p><p>One thing to remember, its always your fault, never the fault of the company you are dealing with. Or at least that is what they will tell you.</p><p> </p><p>d</p></blockquote><p></p>
[QUOTE="dannyboy, post: 586229, member: 484"] Kinda reminds me of several conversations I had with two different docs that were seeing my daughter. The first, everything was just fine. Never got bills from them. Went for an appointment, said they could not see her unless I paid the past due amount. I asked what past due amount, and why did they not send me a bill. They replied that they could not send out a bill with a positive balance. Say what??? The insurance company had paid them $490 dollars too much, so I had a positive balance. But they could not apply that balance to what I owed, and since the billing program could not bill me with a positive ballance..... So I asked, since we no longer had that insurance company, what they were going to do with it. They replied it was theirs until the insurance company requested it back. But they could not apply it to her account. Then yesterday, same thing. Cant see the doc unless you pay your bill from march. I was ready for this stupidity though. I asked, why would you send me this letter and the checks back for this bill saying I dont owe you any money, if I do actually owe you money. And this was in front of a crowded waiting room. Had their letter, on their letterhead, along with the checks they sent back in hand. Ah the stupid looks, priceless. So stuff happens in billing. One thing to remember, its always your fault, never the fault of the company you are dealing with. Or at least that is what they will tell you. d [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
A typical UPS issue as seen from the shipper
Top