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<blockquote data-quote="ok2bclever" data-source="post: 55994"><p>My point exactly, your personal experience of perhaps a couple of accounts in Tennessee is far from stating something as an official, national UPS policy. </p><p> </p><p>Adding a non-UPS signature required sticker would be a similar topic. </p><p> </p><p>UPS does not have to get a signature just because the customer scrawls, stamps or sticks such a message onto the package. </p><p> </p><p>We have a system for that and if the customer wants it, they pay for it. </p><p> </p><p>Those are the only ones the company or the driver are required to get a signature for. </p><p> </p><p>That's like saying if the customer puts "this side up" and turning it over damages it and we have to pay a damage claim even if it wasn't packed sufficiently. </p><p> </p><p>Not happening. </p><p> </p><p>Additional non-UPS, personal, unofficial customer messages on a package does not make UPS responsible to the customer for anything.</p></blockquote><p></p>
[QUOTE="ok2bclever, post: 55994"] My point exactly, your personal experience of perhaps a couple of accounts in Tennessee is far from stating something as an official, national UPS policy. Adding a non-UPS signature required sticker would be a similar topic. UPS does not have to get a signature just because the customer scrawls, stamps or sticks such a message onto the package. We have a system for that and if the customer wants it, they pay for it. Those are the only ones the company or the driver are required to get a signature for. That's like saying if the customer puts "this side up" and turning it over damages it and we have to pay a damage claim even if it wasn't packed sufficiently. Not happening. Additional non-UPS, personal, unofficial customer messages on a package does not make UPS responsible to the customer for anything. [/QUOTE]
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