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address corections??
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<blockquote data-quote="iloadthetruck" data-source="post: 56010"><p>PAS guy here. One of the reasons PAS works is because someone actually goes through the incoming package data and corrects any of the addresses PAS can't recognize. As has been said here, PAS REQUIRES a precise, on-point address. The system won't recognize a bulk stop by looking at a consignee like a flesh-and-blood preloader can, it needs an ADDRESS. Where I am there are several zip codes near each other where no one could ever remember which zip code they were in. Sometimes the change is transparent, it happens when the package is electronically fixed. Sometimes it gets entered as an exception. The one thing I've learned from this is that people are really, really stupid when it comes to addresses - they'll get the zip code wrong, the street name will be spelled in a totally unrecognizable way, they'll enter an address range, their homegrown software doesn't transmit all the address info to UPS, etc., etc. Not only does this create headches for everyone down the line, the customer might not see their package on time. $5 just barely covers the amount of work these sorts of packages create. </p><p> </p><p>blkcloud, let me make a suggestion - this is something I have had happen to me - make sure that you <strong>verify</strong> your customers' addresses. If you continue to ship UPS, make a disclaimer that if they give you a bad address, they are liable for the address correction charge. We are usually spot-on with our address knowledge, but we can be wrong from time to time, however, make sure you communicate to your customer how they should be handing out their street address. (No box numbers. Box numbers are USPS territory, and we cannot go there. It's a violation of federal law for a non-postal worker to place items in any mail recieving location. A lot of people forget about that.) </p><p> </p><p>And dannyboy... nice rebuttals, man... you must be one helluva driver.</p></blockquote><p></p>
[QUOTE="iloadthetruck, post: 56010"] PAS guy here. One of the reasons PAS works is because someone actually goes through the incoming package data and corrects any of the addresses PAS can't recognize. As has been said here, PAS REQUIRES a precise, on-point address. The system won't recognize a bulk stop by looking at a consignee like a flesh-and-blood preloader can, it needs an ADDRESS. Where I am there are several zip codes near each other where no one could ever remember which zip code they were in. Sometimes the change is transparent, it happens when the package is electronically fixed. Sometimes it gets entered as an exception. The one thing I've learned from this is that people are really, really stupid when it comes to addresses - they'll get the zip code wrong, the street name will be spelled in a totally unrecognizable way, they'll enter an address range, their homegrown software doesn't transmit all the address info to UPS, etc., etc. Not only does this create headches for everyone down the line, the customer might not see their package on time. $5 just barely covers the amount of work these sorts of packages create. blkcloud, let me make a suggestion - this is something I have had happen to me - make sure that you [b]verify[/b] your customers' addresses. If you continue to ship UPS, make a disclaimer that if they give you a bad address, they are liable for the address correction charge. We are usually spot-on with our address knowledge, but we can be wrong from time to time, however, make sure you communicate to your customer how they should be handing out their street address. (No box numbers. Box numbers are USPS territory, and we cannot go there. It's a violation of federal law for a non-postal worker to place items in any mail recieving location. A lot of people forget about that.) And dannyboy... nice rebuttals, man... you must be one helluva driver. [/QUOTE]
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