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Brown Cafe UPS Forum
UPS Discussions
address corections??
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<blockquote data-quote="dannyboy" data-source="post: 56041"><p>WE do not get paid anything for an address correction. The driver does it only because he is instructed to do so. </p><p> </p><p>The way upper management refers to them is revenue enhancements. </p><p> </p><p>Racer, basicly when I asked about the weight issue I was told tough stuff. The charge stays. Even though I and the clerk at the UPS store both weighed it and came up with a bit less than 6 pounds. </p><p> </p><p>As to all the other charges, I think I will dispute it with the credit card company and let them duke it out with UPS. </p><p> </p><p>As a practical matter, I have seen the clerks that measure package for OS set them up and measure them wrong. That way they can make their quota and keep their job. </p><p> </p><p>d</p></blockquote><p></p>
[QUOTE="dannyboy, post: 56041"] WE do not get paid anything for an address correction. The driver does it only because he is instructed to do so. The way upper management refers to them is revenue enhancements. Racer, basicly when I asked about the weight issue I was told tough stuff. The charge stays. Even though I and the clerk at the UPS store both weighed it and came up with a bit less than 6 pounds. As to all the other charges, I think I will dispute it with the credit card company and let them duke it out with UPS. As a practical matter, I have seen the clerks that measure package for OS set them up and measure them wrong. That way they can make their quota and keep their job. d [/QUOTE]
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