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After knocking, how long do you wait
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<blockquote data-quote="35years" data-source="post: 4092265" data-attributes="member: 60822"><p>No exceptions.</p><p>Forgery is not customer service.</p><p>I know 2 who were fired for it.</p><p></p><p>Example: The customer calls in because the stuff is damaged inside.</p><p>When they innocently tell customer service the driver signed...</p><p>You are gone.</p><p></p><p>The shipper is the customer, they paid for a signature. It's called customer service.</p></blockquote><p></p>
[QUOTE="35years, post: 4092265, member: 60822"] No exceptions. Forgery is not customer service. I know 2 who were fired for it. Example: The customer calls in because the stuff is damaged inside. When they innocently tell customer service the driver signed... You are gone. The shipper is the customer, they paid for a signature. It's called customer service. [/QUOTE]
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