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Amazon is going to put UPS and FedEx out of business
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<blockquote data-quote="LarryBird" data-source="post: 4121682" data-attributes="member: 76548"><p>As a FT driver, there's not much more I could ask for from UPS than matching our 401k contributions, but I agree we've slacked off on customer service as a company. </p><p></p><p>The sad part is, the drivers are fighting the company to serve our customers, and we hear on a daily basis what their needs and wants are, but the company is focusing their efforts in a different direction right now. </p><p></p><p>Foolishly, I might add.</p><p></p><p>Technology is great and all, but it's the large commercial accounts that keep the lights on. If we continue to neglect them, so that we can deliver ungodly amounts of residentials everyday, they'll find someone else to take care of them better...and cheaper.</p></blockquote><p></p>
[QUOTE="LarryBird, post: 4121682, member: 76548"] As a FT driver, there's not much more I could ask for from UPS than matching our 401k contributions, but I agree we've slacked off on customer service as a company. The sad part is, the drivers are fighting the company to serve our customers, and we hear on a daily basis what their needs and wants are, but the company is focusing their efforts in a different direction right now. Foolishly, I might add. Technology is great and all, but it's the large commercial accounts that keep the lights on. If we continue to neglect them, so that we can deliver ungodly amounts of residentials everyday, they'll find someone else to take care of them better...and cheaper. [/QUOTE]
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Amazon is going to put UPS and FedEx out of business
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