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FedEx Discussions
And even more rampant speculation
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<blockquote data-quote="whenIgetthere" data-source="post: 978985" data-attributes="member: 32741"><p>I wonder what percentage of customers who are using FO service are doing so reluctantly. I am sure more than a few have checked off the FO box on the new AB's, thinking it is like the old AB"s, where Priority is listed first in the left column, while FO is listed in the right column as a special service! Someone in Memphis either screwed up on that design, or did so with the intention of fooling customers who don't read the AB closely enough. If I pick up a package from a regular or on call, and FO is checked, I always ask now to make sure that's what they wanted. But the customers who leave them in the drop boxes, that's a different situation!</p></blockquote><p></p>
[QUOTE="whenIgetthere, post: 978985, member: 32741"] I wonder what percentage of customers who are using FO service are doing so reluctantly. I am sure more than a few have checked off the FO box on the new AB's, thinking it is like the old AB"s, where Priority is listed first in the left column, while FO is listed in the right column as a special service! Someone in Memphis either screwed up on that design, or did so with the intention of fooling customers who don't read the AB closely enough. If I pick up a package from a regular or on call, and FO is checked, I always ask now to make sure that's what they wanted. But the customers who leave them in the drop boxes, that's a different situation! [/QUOTE]
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