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UPS Union Issues
Another customer you want to strangle story
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<blockquote data-quote="Whither" data-source="post: 4257071" data-attributes="member: 76643"><p>Business on a crap route I've been covering gets CODs couple times a week. Never have the check ready, but the staff is prompt cutting one. The boss is another case entirely. I've dealt with him twice and he's called in complaints each time for "rushing" him haha. I gave him my name and asked if he wanted my truck number. Gave my sup a heads up, of course, and both the sup and OMS find the guy laughable and said that his complaints will not be filed on my record.</p><p></p><p>Without giving too many details, this last time I killed the guy with kindness and he escalated the situation to incredible lengths. Loudly berated me in front of his staff and customers, yelled that he didn't want the EFFING packages. I smiled: "Very well, I will sheet the packages refused and we will return them to the shipper, have a nice day." Called my sup for the second time in 5 minutes and he backed my decision. Never been happier to tote 6 irregs all the way back to the building. Guess what happened the next day? maroon called in asking about his packages, he never refused them, I'm a liar etc etc. OMS and I had a good laugh about that one.</p></blockquote><p></p>
[QUOTE="Whither, post: 4257071, member: 76643"] Business on a crap route I've been covering gets CODs couple times a week. Never have the check ready, but the staff is prompt cutting one. The boss is another case entirely. I've dealt with him twice and he's called in complaints each time for "rushing" him haha. I gave him my name and asked if he wanted my truck number. Gave my sup a heads up, of course, and both the sup and OMS find the guy laughable and said that his complaints will not be filed on my record. Without giving too many details, this last time I killed the guy with kindness and he escalated the situation to incredible lengths. Loudly berated me in front of his staff and customers, yelled that he didn't want the EFFING packages. I smiled: "Very well, I will sheet the packages refused and we will return them to the shipper, have a nice day." Called my sup for the second time in 5 minutes and he backed my decision. Never been happier to tote 6 irregs all the way back to the building. Guess what happened the next day? maroon called in asking about his packages, he never refused them, I'm a liar etc etc. OMS and I had a good laugh about that one. [/QUOTE]
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