I spent about 25 minutes tonight looking for my DIAD after it fell out of the truck and landed in a ditch. I had parked at a residential stop on a dark country road. The package was bulky and I wrestled with it to get it out from under shelf 1 and onto the steps. It was a DR so I was trying to scan it while I stood outside the passenger side door, but the barcode was bad so I had to screw around with holding a flashlight in one hand while I did a "find barcode" with the other. Meanwhile, the customer's 3 dogs come running out to greet me and they were jumping in and out of the truck, licking my face, sniffing my butt, etc etc etc. I finally got the package scanned and delivered,but in the confusion I left my DIAD sitting on the steps instead of putting it back in the holder. I got back in and drove away, but the road was washboard gravel on a steep hill and by the time I got to the next stop the DIAD was gone. I knew right away what had happened but no matter how hard I tried I couldnt find the DIAD. It was pitch black and foggy, with no streetlights, and the road was lined with oak trees that have dropped their leaves. Finding a brown DIAD in all that was virtually impossible, so I called in on my cellphone and told management that I would probably have to come back tomorrow and look for it in the daylight. I was told that if I failed to find it I would have to pay for it....which motivated me to look even harder, and after 25 minutes of walking in a ditch I finally found it. Has anybody ever lost or broken a DIAD? If so, was the company successful in making you pay for it? And how much did it cost? I have always thought that we could only be held liable for damaged property if we were grossly negligent, and I dont feel that this particlar incident would qualify. Opinions?