If you keep good documentation then you ought to get paid. Our BA is a POS so you have to keep documentation on him too. When u fax your greivence you have to wait for the transmission confirmation so the BA cant say he didnt get it cuz he did. And you have proof. My center manager will deny getting greivences so u need to keep copies. Keeping a journal for documentation is good ammo for when u get progressive discipline.Dont tell anybody u keep a journal either-its to CYA not anybody eles' .One guy with a big mouth had undivided attn from the center manager for a year or more.Then filed for harrassment and the BA told he couldnt file cuz the center manager was black and my brother was italian. Haha! we all had a good laugh at our brothers expense, so we started filing for evrything and never looked back.
To answer your question, yes they pay plenty. Our center was so bad that they had to change monthly meetings for 9.5's only to 6month meetings for 9.5's. And the labor guy even came to meetings also, Our BA could spend the whole morning on 9.5's for a center of 50 drivers.It wasnt like this before, but we were slowly pushed into a corner by a horrible center manager that liiked to mess with you rather than "do the job right the first time"
PS If you center manager is an evil C-word she might hang onto ur "live check" for aslong as she likes, so keep on top of ur BA