Arrival scan, 36+ hrs later still no Depature scan...Is my item lost ?

Discussion in 'UPS Discussions' started by Allsystemsnominal, Oct 17, 2012.

  1. Allsystemsnominal

    Allsystemsnominal New Member

    [h=3]1Z42T3V30399021035[/h][TABLE="class: dataTable"]
    [TR="class: odd"]
    [TD="class: nowrap"]San Marcos, TX, United States
    [TD="class: nowrap"] 10/16/2012 [/TD]
    [TD="class: nowrap"] 12:58 A.M Arrival Scan

    And that's the last update on the package. does this happen often when a package leaves a location and doesn't get a departure scan ?

    The delivery date hasnt changed. Im just rather worried as just 3 weeks ago fedex delivered a $270 package of mine to the wrong adress, I was lucky to get it back

    Thank you - Jeff
  2. Anonymous 10

    Anonymous 10 Guest

    The logistics will work it out. Become one like us and be the logistics.
  3. Allsystemsnominal

    Allsystemsnominal New Member

    lol that answer sort of helps I guess. sounds like your saying its may still be in San Marcos but they will discover its still sitting around the facility soon ?
  4. UPSGUY72

    UPSGUY72 Well-Known Member

    Your package is mostly likely in transit somewhere between Sam Marcos, TX and Redding, probably in a trailer on a train check back tomorrow and see if the tracking information has been updated. In a perfect world everything would be updated to the minute. The world and UPS isn't perfect...
  5. barnyard

    barnyard KTM rider Staff Member

    Your guess is as good as any guess you are going to get from a message board.
  6. Allsystemsnominal

    Allsystemsnominal New Member

    So are packages not getting a departure scan before leaving a location a common thing ? and is something I shouldnt worry about ?
  7. barnyard

    barnyard KTM rider Staff Member

    See post #5
  8. Allsystemsnominal

    Allsystemsnominal New Member

    Well I thought many members of this forum work for UPS so im not just asking questions on a random forum. I dont think im asking an unreasonable question
  9. UPSGUY72

    UPSGUY72 Well-Known Member

    Your package isn't suppose to arrive until Friday? Stop worrying UPS handles 10 of millions of package each day and yes some don't get scanned at every location for one reason or another... Package are not stored inside ups buildings if it's sitting somewhere it's in a trailer.
  10. Allsystemsnominal

    Allsystemsnominal New Member

    Well thank you. The lady on the phone when I called the UPS 1800# before posting on the forum said "I cant really tell you just wait till friday and see" When I asked her if not getting a departure scan meant anything
  11. UnsurePost

    UnsurePost making the unreadable unreadabler

    we do not call it "lost", not found is nicer.
  12. Allsystemsnominal

    Allsystemsnominal New Member

    should I change my thread tile to "36+ hrs later still no departure my item not found" ? lol
  13. sortaisle

    sortaisle Livin the cardboard dream

    It happens rarely, but sometimes we can miss a scan on a package. It's a piss poor excuse for you I know, but when that happens, your package will ride on a train for 3 days or so and get scanned when it gets either reloaded into a trailer or if it's in a preload bound trailer, it'll get scanned when it leaves for delivery. I honestly hope it shows up for ya, but we have 5 business days to get it to ya so if doesn't reach ya in 120 hours then you can start a tracer. Unfortunately it's going to be hurry up and wait for you bud. Good luck.
  14. ocnewguy

    ocnewguy Member

    My bet is the loader was getting slammed, tried scanning and it didn't register and didn't have time to stop and key enter the tracking #. It happens unfortunately. I'm sure your package will still arrive on time.
  15. Nimnim

    Nimnim The Nim

    There's a good chance that the package was put into the trailer shortly before it was leaving and as such they didn't wait for someone to scan it to the trailer.

    It's not uncommon, but it doesn't happen to too many packages per load that they're put into the trailer as it's closing the door before it heads to the next location. Getting from point a to point b is more important than recording the movement between point a an point b.
  16. gman042

    gman042 Been around the block a few times

    If the label is in poor condition and will not scan then it has to be key entered. If there was not time to enter the tracking number then there will not be any information in the system. OR the label could have become separated from the package....that can happen.
  17. menotyou

    menotyou bella amicizia

    In Transit: On Time[​IMG]

    • Business
      Day(s) Left
    • 1

    Change DeliveryRequest Status Updates

    Scheduled Delivery:Friday, 10/19/2012, By End of DayLast Location:Arrived - San Marcos, TX, United States, Tuesday, 10/16/2012

    Additional Information

    Shipped/Billed On:10/15/2012Type:PackageWeight:11.00 lbs

    Shipment Progress

    [TABLE="class: dataTable"]
    [TH="bgcolor: #D4CCBF"]Location[/TH]
    [TH="bgcolor: #D4CCBF"]Date[/TH]
    [TH="bgcolor: #D4CCBF"]Local Time[/TH]
    [TH="class: full, bgcolor: #D4CCBF"]Activity[/TH]
    [TR="class: odd"]
    [TD="class: nowrap, bgcolor: #FFFFFF"]San Marcos, TX, United States[/TD]
    [TD="class: nowrap, bgcolor: #FFFFFF"]10/16/2012[/TD]
    [TD="class: nowrap, bgcolor: #FFFFFF"]12:58 A.M.[/TD]
    [TD="bgcolor: #FFFFFF"]Arrival Scan[/TD]
    [TD="class: nowrap"]San Antonio, TX, United States[/TD]
    [TD="class: nowrap"]10/16/2012[/TD]
    [TD="class: nowrap"]12:10 A.M.[/TD]
    [TD]Departure Scan[/TD]
    [TR="class: odd"]
    [TD="class: nowrap, bgcolor: #FFFFFF"]San Antonio, TX, United States[/TD]
    [TD="class: nowrap, bgcolor: #FFFFFF"]10/15/2012[/TD]
    [TD="class: nowrap, bgcolor: #FFFFFF"]5:14 P.M.[/TD]
    [TD="bgcolor: #FFFFFF"]Pickup Scan[/TD]
    [TD="class: nowrap"][/TD]
    [TD="class: nowrap"]10/15/2012[/TD]
    [TD="class: nowrap"]3:40 P.M.[/TD]
    [TD]The shipment has been dropped off and is now at The UPS Store®.[/TD]
    [TR="class: odd"]
    [TD="class: nowrap, bgcolor: #FFFFFF"]United States[/TD]
    [TD="class: nowrap, bgcolor: #FFFFFF"]10/15/2012[/TD]
    [TD="class: nowrap, bgcolor: #FFFFFF"]4:12 P.M.[/TD]
    [TD="bgcolor: #FFFFFF"]Order Processed: Ready for UPS[/TD]
    That's logistics!
  18. menotyou

    menotyou bella amicizia

    It does say the scheduled delivery is on Friday. I'd start worrying after that.
  19. Allsystemsnominal

    Allsystemsnominal New Member

    Thanks for the replys, Thursday morning...still stuck at that arrival scan lol
  20. bumped

    bumped Well-Known Member

    Sometimes the labels get messed up (even as simple as bar codes getting messed up by tape). The loader is suppose to manually type in that number, but sometimes employees get lazy and just put it into the trailer without typing it in.