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As Good as it Gets
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<blockquote data-quote="MrFedEx" data-source="post: 750959" data-attributes="member: 12508"><p>We've got a long ways to go to even get close to you at UPS. As FedEx has grown cheaper, the overall quality of employee has declined substantially. IMO, many customers would rather deal with drivers who are professional and get the job done. At FedEx, we make excuses or lie because we have to give the customer the impression that we're competent when we aren't. The eff-ups are starting to pile-up and customers <em>know the difference.</em></p></blockquote><p></p>
[QUOTE="MrFedEx, post: 750959, member: 12508"] We've got a long ways to go to even get close to you at UPS. As FedEx has grown cheaper, the overall quality of employee has declined substantially. IMO, many customers would rather deal with drivers who are professional and get the job done. At FedEx, we make excuses or lie because we have to give the customer the impression that we're competent when we aren't. The eff-ups are starting to pile-up and customers [I]know the difference.[/I] [/QUOTE]
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