This is a spinoff of UpstateNYUPSEr's post; Sometimes it seems that policies change with the direction of the wind. We have more than one center in our building and the policy changes from one end of the building to the other. I am wondering what answer you would get from your immediate supervisor or manager. Please ask them and post their reply here. I want to hear what came out of the horse's mouth. Please don't post your opinion or feelings, just what your boss says. I believe that sometimes a policy comes down from Atlanta and things get misinterpreted on the way down. I'm not saying that anybody is wrong. I'm just curious about what response you get. Thank you.