is not a woman
Yesterday I had a conversation with a customer who claims that he did not received a modem. At one point, he told me AT&T calls him for a replacement he answered "No". He said he did not want this DSL service. I assume one easy way to refuse this service is to say " not received ". Who steals it? Can not use anywhere! This happens twice on my route. People lie about something they don't like and we pay for it.