Authorized Return Service (ARS)

Discussion in 'UPS Discussions' started by gripitnripit, Nov 13, 2007.

  1. gripitnripit

    gripitnripit New Member

    I'm curious how are ARS packages billed? I asked my supervisor and he didnt know. My complaint is I'm picking up ars packages from a large retailer who shoves as much as they can in a box close to 145 - 150 lbs. and slaps an ars label on it.
    When are these packages weighed and how do we know they are being charged the correct weight?
    Customers rip off UPS all the time and UPS turns the other way but let a driver get a soft drink at a delivery stop and you're stealing time! :censored2::censored2::censored2:?
  2. scratch

    scratch Least Best Moderator Staff Member

    I think ARS packages are weighed and billed at the final destination center, but I'm not sure.
  3. Dirty Savage

    Dirty Savage Paranoid Android

    Doug, I know this is totally off topic but I just have to say that your avatar creeps me the hell out!
  4. browniehound

    browniehound Well-Known Member

    Dirty, I agree 100%. I don't know what it is about that picture but it totally freaks me out too!! Its appears to me to be a woman's face on that dog (what the heck?) . Do you agree? I just think the image is really freaking weird!!!

    If I didn't know better, I would think that picture was created during the 1970's by somebody on LSD!

    Or maybe it was created this year in the digital age by someone who found drugs that were common during the 1960's and 70's?

    Anyway, the bottom line is that picture is freaking many of us out and we don't know why!!, LOL

    Can somebody please enlighten us if you know something? Thanks in advance.
  5. DorkHead

    DorkHead Active Member

    I don`t know how they are billed but I always make sure the plg is under 70 lbs. If not, I ask them to split it up or I don`t take it.
  6. pkgman001

    pkgman001 New Member

    UPS prices Authorized Return Service based on the customers shipping profile. Say it's a shoe company, and the returning boxes average 2 lbs, and the average zone is four. UPS gives the customer a flat price based on all returning packages. So even if a customer has a 150 lb box coming back, they pay the same rate as a 2 lb box. UPS periodically monitors the returning packages, and if the weights and zones change, UPS adjusts the rates.
  7. browned_out

    browned_out Member

    Talk to your center manager or get an account rep, tell them what your seeing, I had an account with similar issues, they need to audit the pkgs for weight, then adjust the flat rate the company is giving the customer who is issuing the ARS labels.
  8. gripitnripit

    gripitnripit New Member

    Browniehound and Dirty Savage are you two making fun of my dog? It's costing me 150 bucks an hour for therapy so he can feel better about himself. I'm glad he has his own computer and can't read these post about him! lol
    here are a few more FREAKY Pics just don't smoke........I mean drink too much before looking at them you may have nightmares.

    I'm really :censored2: off now about the ARS situation because they receive 1-2 lb packages from this shipper and send everything back in a 150 lb ars pkg.
    I have a pretty good relationship with the package auditor because I'm always bringing call tag pickups with the weights being misrepresented to her.
    I probably could let it go but I can't and won't. I don't know why I'm the way I am but maybe it was something I did in the 70's! lol