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The Latest UPS Headlines
B.C. man sets off class-action lawsuit against UPS over hidden brokerage fee
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<blockquote data-quote="pj57" data-source="post: 134594"><p><strong>Re:UPS overcharges</strong></p><p></p><p>I have had many items come from the states in the last few years, and even when items are marked gift, Ups still charges full duty and other charges. Even when the item is shipped prepaid, they find extra charges. an example of a used car part, made in the US, that cost $115 US, sent prepaid, marked gift but with a value declared. $46.25 brokerage, duty, GST, and Pst totalled over $75. I couldn't appeal it, because it's being handled by a contractor, and UPS does their own billing. This gift charging has happened many times, so I try to get people to ship "anything but UPS". An item I recieved on Monday, was actually charged reasonably for the first time; $22 and change for a $40US item, taxes and brokerage. Strange coincidence at the timing.</p><p> When I called UPS about the previos overcharge, the Vancouver office told me there is no rate chart, and that they charge whatewver they feel is appropriate at the time! Also, no you can't claim bake for the gift status, you should have refused the item she said. Thanks UPS. I think brown every time I clean up after my dog.</p></blockquote><p></p>
[QUOTE="pj57, post: 134594"] [b]Re:UPS overcharges[/b] I have had many items come from the states in the last few years, and even when items are marked gift, Ups still charges full duty and other charges. Even when the item is shipped prepaid, they find extra charges. an example of a used car part, made in the US, that cost $115 US, sent prepaid, marked gift but with a value declared. $46.25 brokerage, duty, GST, and Pst totalled over $75. I couldn't appeal it, because it's being handled by a contractor, and UPS does their own billing. This gift charging has happened many times, so I try to get people to ship "anything but UPS". An item I recieved on Monday, was actually charged reasonably for the first time; $22 and change for a $40US item, taxes and brokerage. Strange coincidence at the timing. When I called UPS about the previos overcharge, the Vancouver office told me there is no rate chart, and that they charge whatewver they feel is appropriate at the time! Also, no you can't claim bake for the gift status, you should have refused the item she said. Thanks UPS. I think brown every time I clean up after my dog. [/QUOTE]
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B.C. man sets off class-action lawsuit against UPS over hidden brokerage fee
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