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<blockquote data-quote="pretzel_man" data-source="post: 349408" data-attributes="member: 927"><p>Related, but different....</p><p> </p><p>Take a look at what UPS has been doing over the years. We've been systematically gathering, storing, and analyzing information to improve the business.</p><p> </p><p>Every DIAD delivery is stored and UPS has one of the largest databases in the world with all this information.</p><p> </p><p>Then we started scanning every package and compare that information to the delivery information to find the cause of service failures.</p><p> </p><p>Did you know that UPS automatically checks if every pacakge makes service? If it doesn't, it checks which operation caused the failure. This is an awesome feat, and because of this, our service is at very high levels.</p><p> </p><p>Now, we are turning to maps with GPS and the time study data. Take a look at our Roadnet Technologies division. I bet that they will want this advanced mapping and GPS information to give them a competitive advantage as well.</p><p> </p><p>This is why our managers will need to learn to adapt. They will have to be information managers in order to be successful. </p><p> </p><p>P-Man</p></blockquote><p></p>
[QUOTE="pretzel_man, post: 349408, member: 927"] Related, but different.... Take a look at what UPS has been doing over the years. We've been systematically gathering, storing, and analyzing information to improve the business. Every DIAD delivery is stored and UPS has one of the largest databases in the world with all this information. Then we started scanning every package and compare that information to the delivery information to find the cause of service failures. Did you know that UPS automatically checks if every pacakge makes service? If it doesn't, it checks which operation caused the failure. This is an awesome feat, and because of this, our service is at very high levels. Now, we are turning to maps with GPS and the time study data. Take a look at our Roadnet Technologies division. I bet that they will want this advanced mapping and GPS information to give them a competitive advantage as well. This is why our managers will need to learn to adapt. They will have to be information managers in order to be successful. P-Man [/QUOTE]
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