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Brown Cafe UPS Forum
UPS Partners
Bring your own TP (again)
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<blockquote data-quote="soberups" data-source="post: 4011986" data-attributes="member: 14668"><p>The people who make the actual decisions dont read reviews and dont care about our customers.</p><p>There was a time when a phone call to Customer Service was answered locally, by a UPS employee who could actually provide a coherent answer or connect you to someone who would help you.</p><p>Now we have outsourced that function to a call center... in Guatemala.</p></blockquote><p></p>
[QUOTE="soberups, post: 4011986, member: 14668"] The people who make the actual decisions dont read reviews and dont care about our customers. There was a time when a phone call to Customer Service was answered locally, by a UPS employee who could actually provide a coherent answer or connect you to someone who would help you. Now we have outsourced that function to a call center... in Guatemala. [/QUOTE]
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