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<blockquote data-quote="dannyboy" data-source="post: 72004" data-attributes="member: 484"><p>Wmack</p><p></p><p>You hit the nail head on. WHen you have 25 routes and each one is driving 20-30 miles to get on area, yes you can up sporh by cutting routes. And the numbers usually look good. But what it does for moral is wrong. </p><p></p><p>My experience is that the happy workforce is more productive than the one that is working 20 hours ot a week. There are some people that want and need the OT, but for the majority of the people with children, we would like to spend time with our families. IF they want us to work 10-11 hours a day, lets go to the 4 day work week.</p><p></p><p>BAck during the 80's, the thought became that the flow was wrong. Instead of what I do for mike, it was what can mike do for me. How can managment help me on road to do my job better, how can management improve the service that the customer gets from UPS. In that environment, most employees thrive. We seem to be partners instead of just employees. And I think for the most part, UPSer's enjoy that type of input into what we do. </p><p></p><p>Fast forward to today. We now have no input into what goes on. While PAS has possibilites, and by most posts was implimented incorrectly, it was rammed down the throats of the drivers. Just like relooping was done here. THe promised result was not really any cost savings, and the service failures to the customers skyrocketed. In one case one whole street of businesses did not get deliveries for a week at a time. They were missed every day until help was cut in. But because of what local management was told to have in, no help was available. </p><p></p><p>How does that play to our customers. What does that tell our drivers about the importance of not having missed, when you dispatch a driver knowing he has missed 50 packages each day for the last four, and now he will have close to 200 missed at the end of today. And it seems like no one cares.</p><p></p><p>So yes. While there have been some positive things that have come about under Mr Eskew, I have seen some changes that are horendous. And while he might not be personally to blame, he is the captain of the ship. </p><p></p><p>MAybe if he accessed this site every once in a while........</p><p></p><p>d</p></blockquote><p></p>
[QUOTE="dannyboy, post: 72004, member: 484"] Wmack You hit the nail head on. WHen you have 25 routes and each one is driving 20-30 miles to get on area, yes you can up sporh by cutting routes. And the numbers usually look good. But what it does for moral is wrong. My experience is that the happy workforce is more productive than the one that is working 20 hours ot a week. There are some people that want and need the OT, but for the majority of the people with children, we would like to spend time with our families. IF they want us to work 10-11 hours a day, lets go to the 4 day work week. BAck during the 80's, the thought became that the flow was wrong. Instead of what I do for mike, it was what can mike do for me. How can managment help me on road to do my job better, how can management improve the service that the customer gets from UPS. In that environment, most employees thrive. We seem to be partners instead of just employees. And I think for the most part, UPSer's enjoy that type of input into what we do. Fast forward to today. We now have no input into what goes on. While PAS has possibilites, and by most posts was implimented incorrectly, it was rammed down the throats of the drivers. Just like relooping was done here. THe promised result was not really any cost savings, and the service failures to the customers skyrocketed. In one case one whole street of businesses did not get deliveries for a week at a time. They were missed every day until help was cut in. But because of what local management was told to have in, no help was available. How does that play to our customers. What does that tell our drivers about the importance of not having missed, when you dispatch a driver knowing he has missed 50 packages each day for the last four, and now he will have close to 200 missed at the end of today. And it seems like no one cares. So yes. While there have been some positive things that have come about under Mr Eskew, I have seen some changes that are horendous. And while he might not be personally to blame, he is the captain of the ship. MAybe if he accessed this site every once in a while........ d [/QUOTE]
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