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Brown Cafe UPS Forum
Life After Brown
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<blockquote data-quote="Operational needs" data-source="post: 4857492" data-attributes="member: 43500"><p>I finally got off my butt and called them. After almost 30 minutes on the phone and multiple people, it finally got down to they weren’t going to do anything else for me. Umm, no. Not acceptable. They think they’re going to keep $200 for charges I didn’t make. Someone higher up is supposed to call me back. Within 5 minutes of talking to the customer service rep I got a recorded call for a survey. Baaaad idea. Lol.</p></blockquote><p></p>
[QUOTE="Operational needs, post: 4857492, member: 43500"] I finally got off my butt and called them. After almost 30 minutes on the phone and multiple people, it finally got down to they weren’t going to do anything else for me. Umm, no. Not acceptable. They think they’re going to keep $200 for charges I didn’t make. Someone higher up is supposed to call me back. Within 5 minutes of talking to the customer service rep I got a recorded call for a survey. Baaaad idea. Lol. [/QUOTE]
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