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CACH Illinois hub Service Failing milions of packages this week!
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<blockquote data-quote="The Other Side" data-source="post: 1256691" data-attributes="member: 17969"><p>ICC maintains the sleeper teams on the road. Our center supervisors have no authority over these decision makers. They are in charge of routing and dispatching once we are rolling. They have no idea what conditions are on the ground other than what they can see on some internet site. Their job is to keep the teams moving no matter what. I dont know their location, but its probably in atlanta somewhere. They use temporary phone handlers with zero experience with the UPS job. The supes are the only ones who really understand the job issues and eventually you reach a supervisor once you have had enough of the temps asking you to do stupid things.</p><p></p><p>Every call is almost an argument with them. On the way back, a major snowstorm was going to hit the rockies and Utah and we had to fight to be diverted south and around the rockies. Otherwise, ICC would have had us stuck in the snow on the way back as well. </p><p></p><p>We get it, UPS would like to limit mileage, but sometimes, it comes at a cost. Sure, its shorter coming back over the rockies, but not when delays could delay the team over 6 hours in breakdowns because of snow related issues.</p><p></p><p>My B driver didnt want to go to jersey for any reason, and he argued with ICC for quite a while until they finally just sent us to cach. It shouldnt have to be this way, but it is the system.</p><p></p><p>TOS.</p></blockquote><p></p>
[QUOTE="The Other Side, post: 1256691, member: 17969"] ICC maintains the sleeper teams on the road. Our center supervisors have no authority over these decision makers. They are in charge of routing and dispatching once we are rolling. They have no idea what conditions are on the ground other than what they can see on some internet site. Their job is to keep the teams moving no matter what. I dont know their location, but its probably in atlanta somewhere. They use temporary phone handlers with zero experience with the UPS job. The supes are the only ones who really understand the job issues and eventually you reach a supervisor once you have had enough of the temps asking you to do stupid things. Every call is almost an argument with them. On the way back, a major snowstorm was going to hit the rockies and Utah and we had to fight to be diverted south and around the rockies. Otherwise, ICC would have had us stuck in the snow on the way back as well. We get it, UPS would like to limit mileage, but sometimes, it comes at a cost. Sure, its shorter coming back over the rockies, but not when delays could delay the team over 6 hours in breakdowns because of snow related issues. My B driver didnt want to go to jersey for any reason, and he argued with ICC for quite a while until they finally just sent us to cach. It shouldnt have to be this way, but it is the system. TOS. [/QUOTE]
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CACH Illinois hub Service Failing milions of packages this week!
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