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<blockquote data-quote="canon" data-source="post: 158977" data-attributes="member: 8423"><p>When did we start getting paid sick days? I'll have to file for backpay.</p><p></p><p>This comes up so often, I just have to ask. We are constantly told by sales reps and upper management just how important the driver is to the company (this is usually followed up by lower management browbeating us for not meeting the numbers). As they put it, "To the customer, the driver <em>IS</em> UPS". We are expected to submit sales leads for new businesses or potential accounts because we're the eyes at the loading docks and know what other carriers they are using. As one center manager told us, "Just because you don't sit in an office all day doesn't mean anything. You are highly paid and highly trained professionals who earn the respect and business from our customers." (Talk about someone who could motivate the drivers... he went on to become a division manager. No college either.)</p><p></p><p>A friend of my wife who used to work in finance for ups had the same reaction when I first met her. She went on and on how impressed she was that I was a <em>"driver!"</em> and how valuable we are to the company etc etc etc. I thought she was joking because it's not the normal response I'm used to when outside of a video pep-rally in the driver check-in room.</p><p></p><p>It seems there are circles at ups that genuinely do see the driver as more than just a truck driver for ups. For them, they recognize how much money UPS has spent in our training. They recognize we are the ones with face to face contact with the customer. Some of them know how demanding the job is physically and how high the expectations are. Granted, the concept of actually seeing the driver as a key component to increasing the bottom line may be reserved for those who are destined to climb the corporate ladder. Unfortunately we're stuck at the bottom with the ones who don't share the same corporate vision and only see us as drunks, pervs and thieves.</p><p></p><p>My question is this (sorry for the tangent): Knowing how important to the company upper management <em>wants us to believe</em> we are, you seem to come down pretty hard on the notion that we are overpaid. </p><p></p><p>Just a friendly question, there's no right or wrong. What would we make if it were up to you to show us how important we are to UPS?</p></blockquote><p></p>
[QUOTE="canon, post: 158977, member: 8423"] When did we start getting paid sick days? I'll have to file for backpay. This comes up so often, I just have to ask. We are constantly told by sales reps and upper management just how important the driver is to the company (this is usually followed up by lower management browbeating us for not meeting the numbers). As they put it, "To the customer, the driver [I]IS[/I] UPS". We are expected to submit sales leads for new businesses or potential accounts because we're the eyes at the loading docks and know what other carriers they are using. As one center manager told us, "Just because you don't sit in an office all day doesn't mean anything. You are highly paid and highly trained professionals who earn the respect and business from our customers." (Talk about someone who could motivate the drivers... he went on to become a division manager. No college either.) A friend of my wife who used to work in finance for ups had the same reaction when I first met her. She went on and on how impressed she was that I was a [I]"driver!"[/I] and how valuable we are to the company etc etc etc. I thought she was joking because it's not the normal response I'm used to when outside of a video pep-rally in the driver check-in room. It seems there are circles at ups that genuinely do see the driver as more than just a truck driver for ups. For them, they recognize how much money UPS has spent in our training. They recognize we are the ones with face to face contact with the customer. Some of them know how demanding the job is physically and how high the expectations are. Granted, the concept of actually seeing the driver as a key component to increasing the bottom line may be reserved for those who are destined to climb the corporate ladder. Unfortunately we're stuck at the bottom with the ones who don't share the same corporate vision and only see us as drunks, pervs and thieves. My question is this (sorry for the tangent): Knowing how important to the company upper management [I]wants us to believe[/I] we are, you seem to come down pretty hard on the notion that we are overpaid. Just a friendly question, there's no right or wrong. What would we make if it were up to you to show us how important we are to UPS? [/QUOTE]
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