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Brown Cafe UPS Forum
UPS Union Issues
Can you get fired for customer complaints?
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<blockquote data-quote="Ipopsheep" data-source="post: 3925147" data-attributes="member: 74917"><p>Third time a customer yelled at me in the past three years. This time it was because I didn't come before 2pm. As she was throwing a temper tantrum in front of me I simply pulled out my phone and asked her what her name was. She stopped yelling at me when she saw me recording. She said that I needed to stop recording. I asked her a second time and she replied with her last name. I said thank you and have a great day and left. That really shut her up. Sad thing is I never turned my phone on record. I just pulled it out of my pocket and pointed it at her and asked her what her name was. The time before she yelled at me because I bumped into a trash can which hit a table in the kicthen that caused a blender to fall over. The kitchen is really really small with quick corners and only one door to come in. Which is the front door with a ton of customers. 2.5 years ago she yelled at me for not putting her boxes where she wanted them in the store room. Basically she wanted me to be her stock boy and sort and put up her stock on the correct shelves. I hope I don't get in trouble for taking out my phone and acting like I was recording her temper tantrum. I do understand these customers pay our salaries.</p></blockquote><p></p>
[QUOTE="Ipopsheep, post: 3925147, member: 74917"] Third time a customer yelled at me in the past three years. This time it was because I didn't come before 2pm. As she was throwing a temper tantrum in front of me I simply pulled out my phone and asked her what her name was. She stopped yelling at me when she saw me recording. She said that I needed to stop recording. I asked her a second time and she replied with her last name. I said thank you and have a great day and left. That really shut her up. Sad thing is I never turned my phone on record. I just pulled it out of my pocket and pointed it at her and asked her what her name was. The time before she yelled at me because I bumped into a trash can which hit a table in the kicthen that caused a blender to fall over. The kitchen is really really small with quick corners and only one door to come in. Which is the front door with a ton of customers. 2.5 years ago she yelled at me for not putting her boxes where she wanted them in the store room. Basically she wanted me to be her stock boy and sort and put up her stock on the correct shelves. I hope I don't get in trouble for taking out my phone and acting like I was recording her temper tantrum. I do understand these customers pay our salaries. [/QUOTE]
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Can you get fired for customer complaints?
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