Yesterday I was blind on a route and got a message that I needed to take 15 stops off someone at 4:15. We met up and 7 of them were business and an apartment office so I had to get them off by 5. I end up being 20 minutes late to one of my PU's and they call the center and complain cause they had to close. Management didn't give me crap about it but in the future can I say "no" to an order if I'm not positive I can make my commits on the route I'm doing that day? I don't mind helping take stops after I'm done with my route but breaking off in the middle of my day (especially when I'm blind) is/was too stressful for me. Thx.