I understand they are just doing their job, but is lying to drivers and not following through on things part of the job? Don't tell me what you think I want to hear, just tell me how it is!
Our center manager just fired a driver for not delivering everything that was in EDD even though he never had those stops on his truck! He even called in those stops to the on-car and gave her the tracking #'s telling her they were never on his truck. It was a split that never made it to his car.
But I guess when you have a division manager out to make a name for himself and once said "I think every driver should be fired at least once", you better do what he says! After all, I guess management can get fired for failure to follow instructions too, no matter how asinine the instructions are.