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Clerk/Driver Communications
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<blockquote data-quote="UPSGUY72" data-source="post: 1508508" data-attributes="member: 14514"><p>EC are going to the clerk because they come up as exception packages and fall under the new clerk package line on the DIAD when you get back to the building. The clerk calls the customer and if possible finds another delivery location, lets the customer know they can pick up the package if they want or lets the package go out again the next day for a another delivery attempt. This is done so the package just doesn't keep going out and brought back to the building multiple times for no reason.</p></blockquote><p></p>
[QUOTE="UPSGUY72, post: 1508508, member: 14514"] EC are going to the clerk because they come up as exception packages and fall under the new clerk package line on the DIAD when you get back to the building. The clerk calls the customer and if possible finds another delivery location, lets the customer know they can pick up the package if they want or lets the package go out again the next day for a another delivery attempt. This is done so the package just doesn't keep going out and brought back to the building multiple times for no reason. [/QUOTE]
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