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CNN coverage by an Ex-UPSer
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<blockquote data-quote="drewed" data-source="post: 1246517" data-attributes="member: 13615"><p>From the clip not through CNN not knowing any better quotes FedEx GROUND having 99% success rate, these failures for both companies fell on their air products. If ups had a 99% success rate on peak day that's 300k customers we failed to service properly . We don't have numbers here, it could of been as little 10k (I imagine it's somewhe're closer to 100k) but as soon as we put out that press release it became sensationalized. Overall probably the right decision but the media ran with it as soon as they put it out. At the very least we were honest, FedEx seems to ha've been caught putting out for delivery scans on packages that were not even in the faculties that deliver to that area </p><p></p><p>Sent from my HTC One using BrownCafe mobile app</p></blockquote><p></p>
[QUOTE="drewed, post: 1246517, member: 13615"] From the clip not through CNN not knowing any better quotes FedEx GROUND having 99% success rate, these failures for both companies fell on their air products. If ups had a 99% success rate on peak day that's 300k customers we failed to service properly . We don't have numbers here, it could of been as little 10k (I imagine it's somewhe're closer to 100k) but as soon as we put out that press release it became sensationalized. Overall probably the right decision but the media ran with it as soon as they put it out. At the very least we were honest, FedEx seems to ha've been caught putting out for delivery scans on packages that were not even in the faculties that deliver to that area Sent from my HTC One using BrownCafe mobile app [/QUOTE]
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