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COD dilema
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<blockquote data-quote="wornoutupser" data-source="post: 95596" data-attributes="member: 2196"><p>May I ask which DIAD software you are using?</p><p></p><p> I have never seen a "cash only" or similar prompt.</p><p></p><p> I was in the office last week over a COD that I collected a check for and UPS claimed that it was cash only. I was fortunate- the customer still had the box and I again proved the company wrong. This has happened with several drivers lately in our area. There is no way to go back and prove your case unless you can find the tag.</p><p> Also, I had to call in for a 1Z barcode that was a COD. The amount was fine, the barcode was torn. I was told over the phone that it was a cash only- yet there was NOTHING on the label!</p></blockquote><p></p>
[QUOTE="wornoutupser, post: 95596, member: 2196"] May I ask which DIAD software you are using? I have never seen a "cash only" or similar prompt. I was in the office last week over a COD that I collected a check for and UPS claimed that it was cash only. I was fortunate- the customer still had the box and I again proved the company wrong. This has happened with several drivers lately in our area. There is no way to go back and prove your case unless you can find the tag. Also, I had to call in for a 1Z barcode that was a COD. The amount was fine, the barcode was torn. I was told over the phone that it was a cash only- yet there was NOTHING on the label! [/QUOTE]
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