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COD dispute
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<blockquote data-quote="Enigma" data-source="post: 130166" data-attributes="member: 6633"><p>Thats complete crap, no way should he be held accountable. </p><p></p><p>We have the same here, if the pkg hasnt got a tag on it then we have to go back and collect the money even if it wasnt our fault in the first place. Its one thing that really bugs me as it makes more work for us who are already over dispatched and it makes us look extremely unprofessional going and asking for money for a pkg that was delivered a week or so ago, needless to say most refuse to pay and its then passed to a collection agency.</p><p></p><p>I had similar a few years back, delivered some kind of garden hammoeck that had come from the US, a few days later i delivered another one to the same person. about a month later i was asked to go back and ask for one of them back as the shipper had sent 2 by mistake. I refused and was threatened with a disaplinary. Any idea how stupid that sounds to go and ask for something that was delivered over a month before? Like it going to be sat in the hall after all that time.</p></blockquote><p></p>
[QUOTE="Enigma, post: 130166, member: 6633"] Thats complete crap, no way should he be held accountable. We have the same here, if the pkg hasnt got a tag on it then we have to go back and collect the money even if it wasnt our fault in the first place. Its one thing that really bugs me as it makes more work for us who are already over dispatched and it makes us look extremely unprofessional going and asking for money for a pkg that was delivered a week or so ago, needless to say most refuse to pay and its then passed to a collection agency. I had similar a few years back, delivered some kind of garden hammoeck that had come from the US, a few days later i delivered another one to the same person. about a month later i was asked to go back and ask for one of them back as the shipper had sent 2 by mistake. I refused and was threatened with a disaplinary. Any idea how stupid that sounds to go and ask for something that was delivered over a month before? Like it going to be sat in the hall after all that time. [/QUOTE]
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