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Conflicts on the clock
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<blockquote data-quote="Rack em" data-source="post: 3949679" data-attributes="member: 60861"><p>I covered a route last summer in a rural area to a lady who does a ton of amazon shopping and the lady called in a complaint because I left her packages at her gate because their dog is aggressive as hell. My sup talked to me about the complaint where I explained about the dog and said she would call the lady. So I get there the next day and am bagging up the package and see her cruising up the driveway in her car. She gets out and is furious calling me a lazy POS and all this other crap, apparently my sup didn't get the message through. I remained calm and let her rant and when she finally shut up I explained that her dog was too aggressive and I won't be going near her house. I get the old "well the other driver does this" speech but I told her for the rest of the week her stuff is going to be left right at the gate. Oh boy did that set her off...I got called every name in the book and before she peeled out in reverse she told me that she's calling Ups and I would NEVER deliver to her again!</p><p></p><p>The next day I see her address on the manifest and my smile got wider than it ever has. I sheeted them as emergency condition so she didn't get her stuff that day, after all I was told never to deliver to her house again by her. The lady must have raised all sorts of hell because my supervisor drove out to her house on a Friday! Supervisor was too scared to get out of the car because the dog was being aggressive. So now that lady is a permanent will call and has to drive to the center to get her crap <img src="/community/styles/default/xenforo/smilies/smile.png" class="smilie" loading="lazy" alt=":)" title="Smile :)" data-shortname=":)" /></p></blockquote><p></p>
[QUOTE="Rack em, post: 3949679, member: 60861"] I covered a route last summer in a rural area to a lady who does a ton of amazon shopping and the lady called in a complaint because I left her packages at her gate because their dog is aggressive as hell. My sup talked to me about the complaint where I explained about the dog and said she would call the lady. So I get there the next day and am bagging up the package and see her cruising up the driveway in her car. She gets out and is furious calling me a lazy POS and all this other crap, apparently my sup didn't get the message through. I remained calm and let her rant and when she finally shut up I explained that her dog was too aggressive and I won't be going near her house. I get the old "well the other driver does this" speech but I told her for the rest of the week her stuff is going to be left right at the gate. Oh boy did that set her off...I got called every name in the book and before she peeled out in reverse she told me that she's calling Ups and I would NEVER deliver to her again! The next day I see her address on the manifest and my smile got wider than it ever has. I sheeted them as emergency condition so she didn't get her stuff that day, after all I was told never to deliver to her house again by her. The lady must have raised all sorts of hell because my supervisor drove out to her house on a Friday! Supervisor was too scared to get out of the car because the dog was being aggressive. So now that lady is a permanent will call and has to drive to the center to get her crap :) [/QUOTE]
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