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<blockquote data-quote="UpstateNYUPSer(Ret)" data-source="post: 551139" data-attributes="member: 12570">The whole sales lead program is just a bunch of smoke and mirrors&nbsp;Thus far this &quot;smoke and mirrors&quot; has netted me $9,138.30 as of 6/19.&nbsp;Including the little quotas that managers have for every driver to give a lead every year or every quarter or whatever they happen to be pushing at the time. &nbsp;Most CMs realize that not every area has the sales lead potential and that if you are on a rural area your potential is much less than someone on a business route. Still, it really shouldn&#039;t be that difficult to submit 1 sales lead per year.&nbsp;Then, if drivers don&#039;t give a lead, the management team creates a fake lead, oftentimes obtained by getting an return address off of a Fedex package and submitting it in the non-participating driver&#039;s name, just to make the center&#039;s participation numbers look good. &nbsp;I do agree, and think that most BD people agree, that this is just a waste of time and effort.&nbsp;Never do you hear a management team tell you how many pick up accounts your center had last year verses this year, or how many pieces were picked up on a certain day in your building last year verses this. &nbsp;Our center manager informs us weekly of how our volume, both delivery and pickup, compare to the same period last year. He does not update us on # of P/U accts but this would also be interesting.&nbsp;Instead, the measurement is made by driver participation, which is a meaningless figure, made even more meaningless by the management team massaging the participation numbers.&nbsp;Quality of leads over quantity ensures a successful sales lead program. We are in agreement here as well.&nbsp;Bottom line, if you want to submit a lead, do it.&nbsp;Thank you for your permission.&nbsp;If it means too much work for the regular driver, well, I&#039;m sure they know how to grieve excessive work. &nbsp;I would think that the increased volume would result in some of our laid off drivers being called back to work but I know that this is not reality. How much more time can an additional P/U take?</blockquote>

[QUOTE="UpstateNYUPSer(Ret), post: 551139, member: 12570"] The whole sales lead program is just a bunch of smoke and mirrors [COLOR=red]Thus far this "smoke and mirrors" has netted me $9,138.30 as of 6/19.[/COLOR] Including the little quotas that managers have for every driver to give a lead every year or every quarter or whatever they happen to be pushing at the time. [COLOR=red]Most CMs realize that not every area has the sales lead potential and that if you are on a rural area your potential is much less than someone on a business route. Still, it really shouldn't be that difficult to submit 1 sales lead per year.[/COLOR] Then, if drivers don't give a lead, the management team creates a fake lead, oftentimes obtained by getting an return address off of a Fedex package and submitting it in the non-participating driver's name, just to make the center's participation numbers look good. [COLOR=red]I do agree, and think that most BD people agree, that this is just a waste of time and effort.[/COLOR] Never do you hear a management team tell you how many pick up accounts your center had last year verses this year, or how many pieces were picked up on a certain day in your building last year verses this. [COLOR=red]Our center manager informs us weekly of how our volume, both delivery and pickup, compare to the same period last year. He does not update us on # of P/U accts but this would also be interesting.[/COLOR] Instead, the measurement is made by driver participation, which is a meaningless figure, made even more meaningless by the management team massaging the participation numbers. [COLOR=red]Quality of leads over quantity ensures a successful sales lead program. We are in agreement here as well.[/COLOR] Bottom line, if you want to submit a lead, do it. [COLOR=red]Thank you for your permission.[/COLOR] If it means too much work for the regular driver, well, I'm sure they know how to grieve excessive work. [COLOR=red]I would think that the increased volume would result in some of our laid off drivers being called back to work but I know that this is not reality. How much more time can an additional P/U take?[/COLOR] [/QUOTE]

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