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Brown Cafe UPS Forum
UPS Union Issues
Customer claims damage to property?
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<blockquote data-quote="542thruNthru" data-source="post: 3436804" data-attributes="member: 48491"><p>I feel like there is more to the story. I don't mean that you're deliberately leaving stuff out I just think there's more details that might clear some things up. </p><p></p><p>Did the customer say how he hit it? Was it backing? Telematics should be able to tell them if he backed at that location and if he came to a sudden stop or if he backed first then delivered the package. When did the customer call? Was it hours after gps puts him at the property?</p></blockquote><p></p>
[QUOTE="542thruNthru, post: 3436804, member: 48491"] I feel like there is more to the story. I don't mean that you're deliberately leaving stuff out I just think there's more details that might clear some things up. Did the customer say how he hit it? Was it backing? Telematics should be able to tell them if he backed at that location and if he came to a sudden stop or if he backed first then delivered the package. When did the customer call? Was it hours after gps puts him at the property? [/QUOTE]
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Customer claims damage to property?
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