Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Customer is always right, right
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="UpstateNYUPSer(Ret)" data-source="post: 1372035" data-attributes="member: 12570"><p>We had a customer call the center on Thursday or Friday inquiring about issues that he has been having with deliveries to his home. Turns out the address was bad on the pkg so we ADC'd that and put it our for delivery, unfortunately, the package was misloaded and the guy won't be getting it until Monday. I guess he went off on our evening OMS, who is a 19 year old kid, to the point where the OMS hung up on him three separate times and now UPS Security and local law enforcement are getting involved.</p></blockquote><p></p>
[QUOTE="UpstateNYUPSer(Ret), post: 1372035, member: 12570"] We had a customer call the center on Thursday or Friday inquiring about issues that he has been having with deliveries to his home. Turns out the address was bad on the pkg so we ADC'd that and put it our for delivery, unfortunately, the package was misloaded and the guy won't be getting it until Monday. I guess he went off on our evening OMS, who is a 19 year old kid, to the point where the OMS hung up on him three separate times and now UPS Security and local law enforcement are getting involved. [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Customer is always right, right
Top