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Customer service issue
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<blockquote data-quote="But Benefits Are Great!" data-source="post: 368458" data-attributes="member: 15794"><p>UPS customer service would be better if they fired every single human that works in the department, then just took all the phones off the hook.</p><p> </p><p>Nobody would get any answers, but it would be no dififferent from what it is now.</p><p> </p><p>Had a $4,000 COD package delivered last Tuesday. Today still no $$$. Called, on hold for 15 minutes, tranferred to Billing/Accounting, hold for 10 minutes, put on with computer again. They won't connect me direct with anyone who can give an answer (even if it has been sent or not) but will have someone call within 48 hours.</p><p> </p><p>Absolutely the worst.</p></blockquote><p></p>
[QUOTE="But Benefits Are Great!, post: 368458, member: 15794"] UPS customer service would be better if they fired every single human that works in the department, then just took all the phones off the hook. Nobody would get any answers, but it would be no dififferent from what it is now. Had a $4,000 COD package delivered last Tuesday. Today still no $$$. Called, on hold for 15 minutes, tranferred to Billing/Accounting, hold for 10 minutes, put on with computer again. They won't connect me direct with anyone who can give an answer (even if it has been sent or not) but will have someone call within 48 hours. Absolutely the worst. [/QUOTE]
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