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Customer states driver was rude!
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<blockquote data-quote="Rantmuse" data-source="post: 333742" data-attributes="member: 14962"><p><span style="font-family: 'Comic Sans MS'">Perhaps management won't back you on this one, however it would be wise to tell your management team exactly what happened from your perspective and inquire how they recommended such a situation be handled in the future. </span><span style="font-family: 'Comic Sans MS'">Look to management for guidance on how to deal with difficult customers....its part of their job.</span></p><p> </p><p><span style="font-family: 'Comic Sans MS'">It is curious though, that the manager heard you 'banging on the door like you were trying to break in' and never bothered to answer it. Some people are impossible. Be strong.</span></p></blockquote><p></p>
[QUOTE="Rantmuse, post: 333742, member: 14962"] [FONT=Comic Sans MS]Perhaps management won't back you on this one, however it would be wise to tell your management team exactly what happened from your perspective and inquire how they recommended such a situation be handled in the future. [/FONT][FONT=Comic Sans MS]Look to management for guidance on how to deal with difficult customers....its part of their job.[/FONT] [FONT=Comic Sans MS]It is curious though, that the manager heard you 'banging on the door like you were trying to break in' and never bothered to answer it. Some people are impossible. Be strong.[/FONT] [/QUOTE]
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Customer states driver was rude!
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