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Brown Cafe UPS Forum
UPS Union Issues
Customer wants me to leave signature packages outside without giving last name.
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<blockquote data-quote="Ipopsheep" data-source="post: 4789924" data-attributes="member: 74917"><p>Family clinic wants me to leave signature required packages outside (temperature sensitive vaccinces). They told me if I knock on the door again they will call the police. I stuck to my guns and asked for a last name and signed covid-19 in the signature block. The customer says the last name is the name of the company and refused to give me their last name. </p><p></p><p>Next day same problem. I asked for the last name. They told me the companies name and said please do not knock on the door and just leave them outside (which is a heavy traffic area next to walmart). If I do it again they will call in a complaint. They refused to give me a last name and gave me the company name. It was a signature required critical package.</p><p></p><p>Third day I knocked on the door and they refused to come and unlock the door. I sheeted them as closed and tagged the door and walked away.</p><p></p><p>I just want a last name and leave the package and move on. What would you do. What would keep me out of trouble......</p></blockquote><p></p>
[QUOTE="Ipopsheep, post: 4789924, member: 74917"] Family clinic wants me to leave signature required packages outside (temperature sensitive vaccinces). They told me if I knock on the door again they will call the police. I stuck to my guns and asked for a last name and signed covid-19 in the signature block. The customer says the last name is the name of the company and refused to give me their last name. Next day same problem. I asked for the last name. They told me the companies name and said please do not knock on the door and just leave them outside (which is a heavy traffic area next to walmart). If I do it again they will call in a complaint. They refused to give me a last name and gave me the company name. It was a signature required critical package. Third day I knocked on the door and they refused to come and unlock the door. I sheeted them as closed and tagged the door and walked away. I just want a last name and leave the package and move on. What would you do. What would keep me out of trouble...... [/QUOTE]
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Customer wants me to leave signature packages outside without giving last name.
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