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Customers taking backseat to stockholders
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<blockquote data-quote="brownIEman" data-source="post: 313206" data-attributes="member: 14596"><p>Most of them do. Unfortunately, many have become blinded by the need to reduce cost in order to stay competitive and have allowed themselves to become convinced that we can continue to trim costs as we have been and yet still continue to provide that "S" to our customers. </p><p></p><p>And unfortunately, as freeloader pointed out, some management have cashed out and moved on. The total compensation package for management is not what it used to be relative to the industry and economy as a whole. Over the last several years the health coverage has been restructured, the stock bonus has been restructured, raises have been frozen at a set level, and just this past year the pension has been restructured for newer management. Most of this in the name of controlling costs. </p><p></p><p>By and large, who do you imagine are the management folks cashing out and moving on? The unimaginative, un-energetic ones that are going to be less likely to make a big impact quickly elsewhere, and incidentally would be less equipped to make positive changes at UPS? OR would the go-getters who know they can jump into a new organization and move up quickly, and who would also be better equipped to help redress problems here at big brown? </p><p></p><p>By and large, in this sort of situation, it is the very people you need to stay that will be more likely to migrate elsewhere.</p></blockquote><p></p>
[QUOTE="brownIEman, post: 313206, member: 14596"] Most of them do. Unfortunately, many have become blinded by the need to reduce cost in order to stay competitive and have allowed themselves to become convinced that we can continue to trim costs as we have been and yet still continue to provide that "S" to our customers. And unfortunately, as freeloader pointed out, some management have cashed out and moved on. The total compensation package for management is not what it used to be relative to the industry and economy as a whole. Over the last several years the health coverage has been restructured, the stock bonus has been restructured, raises have been frozen at a set level, and just this past year the pension has been restructured for newer management. Most of this in the name of controlling costs. By and large, who do you imagine are the management folks cashing out and moving on? The unimaginative, un-energetic ones that are going to be less likely to make a big impact quickly elsewhere, and incidentally would be less equipped to make positive changes at UPS? OR would the go-getters who know they can jump into a new organization and move up quickly, and who would also be better equipped to help redress problems here at big brown? By and large, in this sort of situation, it is the very people you need to stay that will be more likely to migrate elsewhere. [/QUOTE]
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