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Brown Cafe UPS Forum
UPS Discussions
Customers wanting to open packages before signing.
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<blockquote data-quote="soberups" data-source="post: 1585891" data-attributes="member: 14668"><p>No, its not a very good idea. Its dishonest, as well as pointless. UPS policy for decades has been that customers are <em>not </em>allowed to open packages until they sign for them. Sign for it or refuse it, those are the only 2 options. It isn't up for debate, I'm not going to argue about it, and I don't need my boss to tell that to the customer. They are free to call the 1-800 number and complain about it if they want to, I have other customers waiting for me and I have to be moving along.</p></blockquote><p></p>
[QUOTE="soberups, post: 1585891, member: 14668"] No, its not a very good idea. Its dishonest, as well as pointless. UPS policy for decades has been that customers are [I]not [/I]allowed to open packages until they sign for them. Sign for it or refuse it, those are the only 2 options. It isn't up for debate, I'm not going to argue about it, and I don't need my boss to tell that to the customer. They are free to call the 1-800 number and complain about it if they want to, I have other customers waiting for me and I have to be moving along. [/QUOTE]
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