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Brown Cafe UPS Forum
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Cut routes business upset
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<blockquote data-quote="rod" data-source="post: 1095262" data-attributes="member: 5382"><p>When they started telling us not to give out our local centers number I started telling PO'ed customers that their best bet to get any satisfaction with their delivery problems was to show up at the UPS center about the same time as the center manager was giving the AM and to request a meeting with him. I used to silently laugh to myself when I got a glimps of one of my customers waitng in the wings to jump on the center manager. Of course this was back in the day when a center manager could actually do something about a problem.</p></blockquote><p></p>
[QUOTE="rod, post: 1095262, member: 5382"] When they started telling us not to give out our local centers number I started telling PO'ed customers that their best bet to get any satisfaction with their delivery problems was to show up at the UPS center about the same time as the center manager was giving the AM and to request a meeting with him. I used to silently laugh to myself when I got a glimps of one of my customers waitng in the wings to jump on the center manager. Of course this was back in the day when a center manager could actually do something about a problem. [/QUOTE]
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Cut routes business upset
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