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Dark day in my center
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<blockquote data-quote="BLACKBOX" data-source="post: 209668" data-attributes="member: 6700"><p>When I hear about accounts leaving UPS sometimes I just don't get it. People love our service! I know many of you make it a point to give the best service possible. I was talking to the FDX express driver one day and he mentioned something interesting. Even though express,ground and freight are delivered separately, FDX customers love getting their stuff early as possible. He says FDX makes it a point to take care of business accounts before doing resi dels. </p><p></p><p>The way my route is set up some of my business accounts gets del late in the afternoon and customers aren't happy about it. They've mentioned this many times and some are leaving because of this. Without this flexibility, we will continue to lose more.</p></blockquote><p></p>
[QUOTE="BLACKBOX, post: 209668, member: 6700"] When I hear about accounts leaving UPS sometimes I just don't get it. People love our service! I know many of you make it a point to give the best service possible. I was talking to the FDX express driver one day and he mentioned something interesting. Even though express,ground and freight are delivered separately, FDX customers love getting their stuff early as possible. He says FDX makes it a point to take care of business accounts before doing resi dels. The way my route is set up some of my business accounts gets del late in the afternoon and customers aren't happy about it. They've mentioned this many times and some are leaving because of this. Without this flexibility, we will continue to lose more. [/QUOTE]
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