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Brown Cafe UPS Forum
UPS Discussions
Deferred Delivery Coming
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<blockquote data-quote="textat3" data-source="post: 5702496" data-attributes="member: 12849"><p>If customers have a problem with deferred delivery, tell them you are not allowed to give out the center number but encourage them to call the 1-800 number and the shipper. Shippers hearing complaints about UPS service issues are much more effective than telling local area low level management who take marching order just like we do.</p></blockquote><p></p>
[QUOTE="textat3, post: 5702496, member: 12849"] If customers have a problem with deferred delivery, tell them you are not allowed to give out the center number but encourage them to call the 1-800 number and the shipper. Shippers hearing complaints about UPS service issues are much more effective than telling local area low level management who take marching order just like we do. [/QUOTE]
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