So out of touch with the front lines.
We are expected to Drive, deliver and manage our days for over 9.5 hours a day. 10.6 if you include sitting in the truck taking lunch. 5 days a week. A job that is mentally exhausting just driving a truck and dodging all the obstacles we encounter every day. Parking lots filled with drivers texting, streets with children playing ball, roads with people blowing through stop signs and lights. Physically, moving 500-600 pieces a day. Answering messages from the center, dealing with customers.
The more stress and hours you add to our day, the more chance we are going to get into an accident or have an injury. The more fatigued we get, the more likely we will make a mistake. Forget about the drivers, how about the risk to the public. We might not be the cause of an accident, but certainly being alert could help curtail some accidents.