Delivering Better Service

Discussion in 'The Latest UPS Headlines' started by ROBO MOD, Mar 9, 2007.


    ROBO MOD I'm a Robot Staff Member

    Delivering Better Service - Business Week

    To improve its already stellar record for service, United Parcel Service has invested $600 million in recent years on a customized software platform it calls 'package flow technology.' BusinessWeek's Dean Foust rides along with a UPS driver to see how technology delivers for the company